Return & Refund Policy

At Kongura, our T-shirts are made to order. Please review your size, color, and design carefully before purchasing.

1. Damaged or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery with your order number and photos. We will review your request and offer an appropriate resolution, such as a replacement or refund.

2. Lost Orders

If your order appears to be lost in transit, contact us so we can investigate and help resolve the issue.

3. Returns & Exchanges

Because our products are made to order, we generally do not accept returns or exchanges for incorrect sizing, change of mind, or ordering mistakes.

4. Cancellations

Contact us as soon as possible to request a cancellation or order change. Requests cannot be guaranteed once production begins.

5. Refunds

Approved refunds will be issued to your original payment method where possible. Processing times depend on your payment provider.

Nothing in this policy limits consumer rights that cannot legally be excluded under applicable law.

Contact Us

For help with an order, contact us at [Your support email] and include your order number.

Thank you for supporting Kongura!